Privacy Policy

Information we collect

When you request an offer or contact us, we collect the details you provide: your name, email address, phone number, vehicle information (year, make, model, trim, mileage, condition) and any photos you choose to upload.

We may also collect basic technical information such as your browser type and pages visited to help us improve the site.

How we use your information

We use your information solely to provide our service: to prepare and deliver your offer, to contact you about selling your vehicle, to schedule an inspection, and to complete a purchase.

If you take part in our referral program, we use the contact details provided to administer referral rewards.

Analytics & cookies

We use Google Analytics 4, a service provided by Google LLC, to understand how visitors use our site. Google Analytics sets cookies (such as _ga) in your browser and collects technical and usage information including your IP address, device and browser type, the pages you visit, and how you move through our offer process. We use this only in aggregate to measure and improve the site and the offer flow.

We do not send your name, email address, or phone number to Google Analytics — that information is used only to prepare and deliver your offer, as described above.

Google processes this analytics information on servers in the United States, which means it may be stored or accessed outside Canada and is subject to U.S. law.

You can opt out by blocking or clearing cookies in your browser settings, or by installing Google's Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout.

How we share your information

We do not sell your personal information. We share it only with service providers who help us operate (for example, payment processing and the analytics provider described in “Analytics & cookies” above) and only as needed to deliver our service, or where required by law.

Data retention & security

We keep your information only as long as necessary to provide our service and meet legal obligations, and we take reasonable measures to protect it from unauthorized access.

Your rights

Consistent with Canadian privacy law (PIPEDA) and applicable provincial legislation, you may request access to, correction of, or deletion of your personal information at any time.

To make a request, email us at offers@driveoffer.ca.

Contact us

If you have questions about this policy or your information, contact DriveOffer Inc. at offers@driveoffer.ca or (780) 952-4504. Our office is located at 16075 66 St NW, Edmonton, AB.